News center
As a workplace newbie, beauty robot “Kejia” works very hard
As a workplace newbie, beauty robot “Kejia” works very hard.She has not been stumped by “Hefei Mandarin” said by the customers when providing shopping guide service in large shopping mall
Wherever she went, she would enjoy star treatment
The girl is more beautiful than real person
"Hello, what can I do for you?" "I want to go to KFC." "Are you going to KFC?" "Yes!" "Ok, please come with me!" It was the scene that intelligent service robot “Kejia” of USTC offered shopping guide to customers on the ground floor of Hefei Goocoo Plaza yesterday afternoon. Reporters learned that the cloud interaction robot “Kejia” independently developed by USTC will be here for trial run in the following three months. This is also the first time that she has walked out of the lab and entered into large public places to carry out large-scale autonomous navigation under conditions of large numbers of people and provide shopping consultation, guidance and other fine services for different users, which marked that the research and development of intelligent service robot "Kejia" had entered the practical stage.
The voice of “Kejia” is like Lin Zhiling when she is the shopping guide in shopping mall
For the first job she received after walking out of the lab, she also works very hard: she wore gorgeous black and red formal attire with a hat, which looked natural and graceful. “Kejia” can leisurely walk in the shopping plaza with only one battery rather than guide rail or electric wire and will stop to have a rest after walking for several hours.
The total area of the shopping plaza that Kejia works is 106,000 square meters, including more than 300 shops and average daily passenger flow volume of more than 100,000 people. After previously strolling around the mall, Kejia had quietly memorized the environmental information she could see, such as, where are exits, where is the toilet and name of each shop along the way… "If the surrounding environment changes, she will also memorize the latest information at any time", introduced by Professor Chen Xiaoping, director of USTC Robotics Research Centre.
Kejia would always be tightly packed wherever she went. Someone asked her the position of Nike store, she repeated to confirm message: " Are you going to the Nike store? ""Yes! (Zhao)" the consultant blurted out Hefei Dialect, which amused the people around, Kejia had obviously understood the words and politely replied with her soft voice a bit like Lin Zhiling, "Ok, please come with me!", and then she chose the best route and brought the consultant in front of the designated shop.
In the future,people will be able to chat with the robot by scanning code to download APP
The job of “shopping guide” Kejia is not merely guiding customers to any given shop in the shopping center. With the help of powerful cloud platform, Kejia is able to have conversations with multiple users via cell phone to offer service, which has completely breaking through the traditional one-to-one dialogue mode between human being and robot and therefore efficiently improves service efficiency. "Now it is in trial run. Soon, customers will be able to have conservations with Kejia by taking out ceil phones to scan the two-dimensional code and then download an APP.” It is understood that Kejia can guide customers to make their own shopping needs and preferences, and then provide them with targeted shopping information through a lot of knowledge and information resources on the cloud platform, including information on the goods and services of each shop in the shopping center.
After work, Kejia is very happy to accompany customers to chat. Three people sent short messages to ask questions respectively, "Where is the washroom?" "Where are you from?", "How old are you now?" The answers of Kejia would be sent to the ceil phones of them respectively to tell the first person the position of washroom nearest to him and tell the second person “I come from USTC”. As for the third question, her answer is the standard answer of girls: "it is a secret!"
Encountering with Kejia depends on luck and more robots will start work
"When coming to the real large shopping plaza, serious environmental noise, needs of simultaneous services offered to a large number of customers and the glass curtain wall that is indistinguishable to laser sensor etc. are the environmental characteristics that can not be replicated in the laboratory, thus, a great challenge to the autonomous positioning and navigation method of robot and man-machine interactive method appears; frequent intersection between large crowds of people and robots has also increased the difficulty in robot motion control, "said Professor Chen Xiaoping, the job is very challenging to Kejia, so she had experienced field test for more than one month before going to work, now it is still in trial run. Next, whether the job can be kept will depend on the efforts of Kejia.
Can I encounter with Kejia if I come to the shopping plaza? The Staff said "not necessarily so." On one hand, Kejia is still in debugging to enhance the reliability and stability, so she can not be always in working condition; in addition, the shopping mall is relatively large, it will all depend on your luck to greet her even if she is at work.
After starting work formally, there will be three Kejia working at the same time; the probability of meeting with Kejia can be increased greatly when you are shopping. She may be not necessarily a beauty, but become children’s more favorite cartoon characters. In the future, you can even sit at home and have conversations with her via ceil phone, let her help you to see discounts in certain shop and see whether the goods you like is available.